Equipment Service - About Our Service Department
Pickford Equipment Service
A Dedicated Team
Since 1989, Pickford has been providing high quality service for our customers. We service what we sell, and we pride ourselves in our customer service.
We have factory trained technicians, and multiple capabilities to assess and report quickly, through an organized team of service technicians.
We stand by our reputation as an industry leader, and lead by example by adhering to industry standards. Your equipment leaves Pickford looking clean and new after every service, ensuring your tools are properly maintained, and that they project a professional image for your company.
We are a one-stop service center. Pickford maintains multiple lines of equipment. Whether a standard repair or a rush job, we strive to live up to our reputation and get your job done, correctly and quickly. No job is too big or too small. Pickford Service has a shop separated into cells, so that we can efficiently service your specific equipment by trained technicians, who are experts on each particular product type. Each cell has top of line equipment to ensure your tools are professionally maintained or certified.
Our team will never shy away from a challenge, and customer service is our top priority.
It’s a long-term commitment to the people and places we serve in Western Canada, giving us the privilege to connect on a personal level within the communities around us.
At Pickford - our rates are highly competitive. Our service technicians operate at a rate of $120.00 an hour, and we have set service rates for all commonly serviced item. We will not quote more than three hours on these items, meaning there is a cap on the repair charge, even if the repair goes into a fourth or fifth hour. We want to be there for you as your dedicated service department - when you need us the most.
Our warehouse is based in Edmonton, Alberta, and we are available to assist you 24 hours a day, 365 days a year.
Contact Us today to experience the Pickford difference!