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    About

    Privacy Policy

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    At Pickford, we value your privacy and are committed to protecting your personal information.
    ​This Privacy Policy outlines how we collect, use, store, and disclose information obtained from our customers and users of our services.

    1. Information We Collect
    We may collect the following types of information:
    • Personal Information: such as your name, email address, phone number, billing address, shipping address, and payment details.
    • Usage Data: including IP address, browser type, pages visited, and time spent on our website.
    • Communications: any messages or communications you send to us via email, website forms, or customer service.

    2. Why We Collect Your Information
    We use your personal information to:
    • Provide and manage the products or services you request
    • Communicate with you about your account, inquiries, or transactions
    • Process payments and issue receipts
    • Send promotional offers or newsletters (with your consent)
    • Improve our website, services, and customer experience
    • Comply with legal or regulatory requirements

    3. Consent
    We collect, use, or disclose your personal information only with your knowledge and consent, except where permitted or required by law. Consent may be express or implied depending on the nature and sensitivity of the information and the context. You may withdraw your consent at any time by contacting us (see section 10).

    4. How We Share Information
    We do not sell, rent, or trade your personal information. However, we may share your data with:
    • Trusted third-party service providers who assist with business operations (e.g., payment processors, email services)
    • Legal authorities if required by law or to protect our rights All third parties are required to maintain the confidentiality of your information.

    We may also disclose information if required by law, court order, or government regulation.

    5. Retention of Information
    We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to meet legal and regulatory requirements.

    6. Your Rights
    You have the right to:
    • Access the personal data we hold about you
    • Request correction or deletion of your data
    • Withdraw consent where we rely on your consent to process your data
    • Opt out of receiving marketing communications To exercise any of these rights, please contact us (see section 10).

    7. Data Security
    Your information may be stored electronically or in paper form and is protected using appropriate physical, organizational, and technological safeguards to prevent unauthorized access, loss, theft, or disclosure. While we take reasonable steps to protect your information, no system is completely secure.

    8. Cookies
    Our website may use cookies to enhance your browsing experience. You can control or disable cookies through your browser settings.

    9. Changes to This Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

    10. Contact Us
    If you have any questions or concerns about this Privacy Policy or your personal data, please contact us for any further information.

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    • Rental Equipment
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    Providing Sales, Rentals and Service Solutions in Canada including Alberta, BC, Saskatchewan, Manitoba, and Northwest Territories. We have your largest warehouse inventory 24 / 7.
    © COPYRIGHT 2022.  The Pickford Group Ltd.
    ALL RIGHTS RESERVED
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